FAQ

Who we are?

dot50.com is an online marketplace offering quality and unique domain names for entrepreneurs and web professionals to kickstart their domain reselling business.

What is the buying process in a few easy steps?

Select the domain(s) you’d like to buy and click ‘Add to Cart’. Fill in your details at checkout, then complete your payment.

Your payment will be verified and we make sure that it has been cleared successfully.

Once your order is confirmed and verified we will email you giving full instructions with the domain name(s) transfer process.

What payment options do you accept?

We accept major credit cards Visa, Mastercard, American Express, Discover via secure  PayPal payment system if the Total is under $1.000

Escrow:

Secure transaction via Escrow.com on purchases above $1000. Their general fee is around 3% – 10% and is paid by us. Funds may take anywhere from 1 to 5 business days to clear. Escrow.com has a wide range of payment options, please visit their website for more information.

We also accept a bank wire transfer.

Make your payment directly into our bank account.

How buying works with Escrow.com?

Escrow helps to make buying more secure.

Please open a free account at Escrow.com and provide your email address associated with the account  and the domain name you wish to purchase to info@dot50.com and we will set up a transaction at Escrow.com.

Once payment has been received and cleared we will be asking for the transfer details depending on the registrar where the domain is currently registered, and the registrar that you prefer to use.

What’s included with my purchase?

When you buy a domain name from dot50.com marketplace you only pay a one-time cost and the ownership of the domain name passes from us to you. Once you’ve purchased the domain name, there are no restrictions to how you can use it.

Each purchase includes the domain name(s) and a Pre-designed logo(s) or text illustration displayed along the domain names on your request. (custom logo design can be provided separately on your request)

Do I get a website with the domain?

No. There are no websites included with the domain names.

Do I get the logo files?

Yes. After you purchase a domain name we can send you the original graphics files for Free in Adobe Illustrator format upon request.

How long does it take to transfer my domain?

Our domain names for sale are already registered at godaddy, some at name.com, namecheap, dynadot & moniker (all accredited companies by ICANN).

The transfer can take can take between Immediate to 7 days depending on the registrar where the domain is registered, and the registrar that you willing to use.

In order to transfer the domain fast right after your purchase, we recommend to use the same registrar where the domain currently resides.

In certain cases, if the domain name has a registrar lock on it due to a whois update, can’t be transferred to a different registrar within 60 days, but we can still transfer to the same registrar. Just ask ahead to be sure it isn’t under any lock to prevent any unnecessary delays.

When the domain name registration expire after the transfer?

Once the domain name is successfully transferred to you, then it is Active for the term of the registration.

It is the buyer’s responsibility to verify and renew the domain registration before the expiration date. Annual registration costs vary, between $10-$12 per year, per .com domain.

Can I cancel my order?

Yes. Order cancellation may be requested if it is within 3 days of purchase, and the property transfer has not been confirmed.

Unfortunately, an order cannot be cancelled once the domain has been transferred successfully to the buyer.

Can I make an offer?

Yes, we only accept offers on domains with Make Offer sign. We are selling domains at affordable price and each has it’s individual set price based on it’s quality.

We do accept to negotiate with potential buyers to offer less than our asking price if you buy at least two or more domains.

Regarding to a bulk sale discount request, please submit your desired domains from our store in email via dot50’s contact page here.

Can I reserve a domain with a small deposit?

Yes.You can reserve a domain name with an advance down payment of 20% of the total price and the remaining 80% most be completed within 30 days. This deposit is non-refundable.

Can I make my purchase in installments?

No, we currently do not offer installment payments, only the ability to reserve domain names. However with PayPal Working Capital, you can get funding for your business in minutes directly into your PayPal account.

Are your domain names and logos already trademarked?

No. We do the research to ensure that our domain names you are interested in, does not have an existing trademarks by a competitor in the same industry.

When purchasing a brand from dot50’s marketplace you will get the ownership rights to the logo design artwork that we provide with it for Free without copyright.

Can I resell the logo that comes with the domain?

Yes. Exclusively, the full ownership of the intellectual property passes from us to you, so you as a buyer may resell or lend a copy together or without the domain.

Do you have a refund policy?

Yes. Refunds for purchased domain names are only allowed if the order has been cancelled within 3 days of purchase and the property transfer has not been confirmed.

In a case that the domain transfer it fails to initiate within 7 days from the time of purchase the client will be entitled to a full refund.

I have a question that isn’t answered here.

No problem, regarding to any other questions, please submit an email via dot50’s contact page here.